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Common queries answered

Frequently asked Questions

Item typically arrive within 5-7 business days when shipping ground. 

Returns are subject to a 10% restocking fee. Goods must be in new condition and the original packaging undamaged. You will be responsible for paying postage back to Gold State Gear and issued a refund within 3-5 business days.

If you need to change your address after an order is placed then please call 1-833-474-4327 or email us at sales@goldstategear.com

We will provide a tracking confirmation number once the parcel has shipped.

You can call us at 1-833-474-4327 or email us at sales@goldstategear.com

If you need to change your shipping address after an order is submitted, please email sales@goldstategear.com your order number and the correct address. Note that you may need to pay for the difference in shipping charges. 

Yes. If you need help with international shipping please email us at sales@goldstategear.com

Yes, unless requested otherwise.

Still need help?

Get in touch with us

Ph: 1-833-474-4327 E: Sales@goldstategear.com